SPM Law - Stay at Home FAQ's
Our changed circumstances have been confusing to say the least and our team have been receiving lots of questions from clients. We thought it might be helpful to answer a few here.
If you don't see the answer to your question below, our website www.spmlaw.com.au is a very useful resource. We often get compliments as to how informative and easy to follow it is.
We also have live chat on our website so you can send questions to us anytime and we will get back to you as soon as possible ( during work hours).
Frequently asked questions.
1. Can we come and visit you at your home office?
The SPM Law firm policy is that we are no longer doing face to face meetings. If there is a reason for essential witnessing of documents that requires one of our staff members we still have a system in place following social distancing guidelines that we are able to coordinate that. This will be done at one of our SPM Law offices and not at our homes. We are unable to have clients to our homes.
2. Are you registered for PEXA?
Yes we are. In fact we have been offering e-conveyancing for over 12 months and were the first Noosa law firm to become a certified PEXA firm.
3. Can we still sign wills and how do we do that?
Unsurprisingly, many people are thinking about their wills and Enduring Powers of Attorney during these uncertain times. The answer is yes we currently still have the systems in place to be able to take instruction for your will and organise signing complying with social distancing guideline. Call Andrew Markert our estates lawyer for further information regarding this.
4. Do I still need a witness to sign Family Law documents
No, the Family Court and Federal Circuit Court have issued a joint practice direction removing the requirement for Financial Statements, Affidavits and similar documents from being signed in front of a witness. However, you may be required to verbally (in any hearings) that the contents are true and correct to the best of your knowledge and belief. In any case its always best to discuss with your solicitor.
5. Is your office in Noosa and Cooroy still open? Can I drop documents in?
Our Cooroy team are all working remotely however we still have two staff members in attendance each day at our Noosa office. We ask that people call before attending the office and comply by the social distancing guidelines including using hand sanitiser on arrival.
If you have spoken with your solicitor and its essential that you drop off documents then please call reception to organise a time.
6. Can I sign my contract or documents electronically?
There may be circumstances where this is possible and guidelines from the Queensland Law Society and other governing bodies are changing daily. It’s best if you contact us directly to discuss your particular situation with your solicitor.
If you have other questions, please don’t hesitate to contact us either though our website, to email@example.com or phone our office on 5440 4800 and will do our best to assist.
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